Privacy Policy
Statara Privacy Policy – January 1, 2023
Exercising Access | Data Disclosure | Deletion Rights
- Introduction
- Statara Solutions LLC (“Statara” or “we”) respects the privacy of every individual about whom we provide information. We offer our clients both information management services and information products to help with targeted communications and opinion research. When Statara provides information products to our clients, we adhere to the information practices described in this Privacy Policy.
- Personal Information that we collect and hold about you
- Statara’s information products help our clients, a wide variety of general public facing organizations, membership organizations, researchers, data compilers, and suppliers manage, use, and optimize customer data and assist them in identifying and reaching relevant audiences.
- Statara brings information products and services to market through Analytics Data Installs, Digital Voter Files, Polling services, Communications services, Data Enhancement services, and Strategic Consulting, each containing only the information needed for their intended use. Each of Statara’s information products is designed for specific use by our clients with a legitimate need for the product.
- To fulfill our client’s needs, we collect and hold personal information about you from different sources. The outline below defines the categories of personal information we may have collected in the past twelve (12) months, listed by category of services.
| Category of Personal Information | Personal information we collect and from whom we collect it |
| Identifiers | What we collect:
Including, but not limited to the following:
From whom we collect it (by category of sources):
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| Personal information categories listed in the California Customer Records statute
Any information that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to, an individual’s name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Note that personal information in this category may overlap with other categories. |
What we collect: Including, but not limited to the following:
|
| Characteristics of protected classifications under California or federal law
An individual’s age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). |
What we collect:
Including, but not limited to the following:
From whom we collect it (by category of sources)
|
| Commercial information | What we collect:
Including, but not limited to the following:
From whom we collect it (by category of sources)
|
| Biometric information | We do not collect this category of information |
| Internet or other similar electronic network activity | What we collect:
Including, but not limited to the following:
From whom we collect it (by category of sources)
|
| Geolocation data | What we collect:
Including, but not limited to the following:
From whom we collect it (by category of sources)
|
| Sensory data |
|
| Professional or employment-related information | What we collect
Including, but not limited to the following:
From whom we collect it (by category of sources):
|
| Non-public education information (per the Family Educational Rights and Privacy Act) |
|
| Inferences drawn from other personal information | What we collect
Including, but not limited to the following:
From whom we collect it (by category of sources)
|
- Use of Your Information
- The information that Statara makes available to our clients is used for many differing purposes, including but not limited to the enhancement of customer and constituent files and providing lists for activities such as prospecting, voting, advocacy, marketing, and fundraising purposes. Examples of the ways your information is used for business purposes:
- Targeting, delivering, and optimizing direct outreach campaigns through the mail, phone, in-person, and e-mail; and media campaigns through digital, broadcast, print, earned and out-of-home channels
- Assisting clients in measuring the effectiveness of ad campaigns
- Creating data and identity linkages to match common identities across different data sources
- Creating inference models about people, households, postal addresses, or unique online identifiers
- Categorization of specific audiences based on shared interests or preferences
- Cross channel marketing
- Population research and analytics.
- Below is a description of the purpose for our collection of personal information, by category of personal information. The information in the chart below may appear in one or more categories.
| Category of Personal Information | Purpose of Collection |
| Identifiers and personal information categories listed in the California Customer Records statute |
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| Characteristics of protected classifications under California or federal law |
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| Commercial information |
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| Internet or other similar electronic network activity |
|
| Geolocation data |
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| Professional or employment information |
|
| Inferences drawn from other personal information |
|
- Disclosing for a business purpose and selling/sharing personal information
- In the prior 12 months, we may have sold or shared for a commercial purpose or disclosed for a business purpose your personal information to different third parties, as detailed below.
| Category of Personal Information | Sold or shared by category of third parties | Disclosed for a business purpose, by category of third parties |
| Identifiers and personal information categories listed in the California Customer Records statute |
|
|
| Characteristics of protected classifications under California or federal law |
|
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| Commercial information |
|
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| Internet or other similar electronic network activity |
|
|
| Geolocation data |
|
|
| Professional or employment-related information |
|
|
| Inferences drawn from other Personal Information |
|
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- Sharing And Disclosure of Your Information
- Statara may disclose your information for use by qualified companies, non-profit organizations, and political organizations in their marketing, fundraising, customer service, and constituent service and outreach programs.
- Our client and supplier contracts require that any data sent to us has been legally obtained for the uses to which it will be put. Additionally, we require that our client’s usage of any data received from us comply with applicable data protection laws and industry best practices. We also agree to comply with information providers’ restrictions on the data we receive. Our clients’ information is the sole property of our clients, and the rights we have concerning our clients’ information are the rights they grant to us. We use and share personal information that our clients share with us in the manner requested or authorized by our clients and consistent with the restrictions placed on that information.
- We may share personal data we obtain with the following third parties:
- Agents and Service Providers who help with our business activities or provide services requested by our clients. These companies are authorized to use your personal data only as necessary to provide these services to us. These services may include data storage, customer service, and business operations.
- Business and Data Partners and Clients, to help provide more tailored advertising and for analytical purposes.
- Affiliates, Partners, and Subsidiaries: to provide necessary services.
- In certain situations, Statara may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
- We may also disclose your personal data as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, respond to a government request or where there has been a change in ownership, merger or acquisition.
- Security, Retention, and Data Integrity
- Statara follows generally accepted standards and maintains physical, technical, and administrative safeguards to protect personal data. Statara continually monitors access to its systems to detect unauthorized attempts to gain access to information. We may retain your information for as long as our client accounts are active or as needed to provide services, comply with our legal obligations, resolve disputes, and enforce our agreements.
- Access
- Statara has no direct relationship with the individuals whose personal data it processes. However, an individual who seeks access or correct, amend or delete inaccurate data is welcome to contact us with questions regarding their data.
- In certain circumstances, we may be required by law to retain your personal data, or may need to retain your personal data to continue providing a service.
- Children Under the Age Of Eighteen
- We do not collect personal information from any person we know to be under the age of 16, and we will delete any personal information collected that we later know to be from a person under the age of 16. Our products and services are not targeted at people under 18 years of age.
- If you believe a child under the age of 16 has disclosed personal information to us, please contact us at privacy@statara.com and specify the customer and information you believe to be from the child under 16.
- Privacy Policy Changes
- From time to time, Statara may update and revise our privacy policy based on changes in our business environment and changes to applicable law. We urge consumers and clients to periodically visit our webpage at https://privacy.statara.com/privacy-policy to understand any changes that may have occurred. Our privacy policy contains an “effective date” reflecting the last changes. If there is a material change to our Policy, we will provide you with a notice on our website so that you can review and understand those changes.
- Additional Consumer Privacy Rights
- If you are a California, Colorado, Connecticut, Utah, or Virginia resident, you have specific rights regarding your personal information. This section describes your state-provided rights and explains how to exercise those rights. Please also consult the rest of our general privacy policy for complete details.
- Right to know
- You have the right to request that Statara disclose certain information about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Disclosure, and Deletion Rights), we will disclose to you:
- The categories of personal information we collected about you.
- The categories of sources for the personal information we collected about you.
- Our business or commercial purpose for collecting or selling that Personal Information.
- The categories of third parties with whom we share that Personal Information.
- If we provide this information to you electronically, the information will be in a portable format. To the extent that it is technically feasible, we will give you the information in a readily usable format that you can easily transfer to another entity.
- You have the right to request that Statara disclose certain information about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Disclosure, and Deletion Rights), we will disclose to you:
- The right to correct
- You have the right if you determine that Statara has inaccurate personal information about you that we maintain, to request a correction to that information.
- You must use our “Exercising Access, Data Disclosure, and Deletion Rights” system to verify your identity and provide us with any information you wish corrected.
- Requests to correct information will only be made where the information provided and the requester’s identity is verifiable.
- Right to know
- If you are a California, Colorado, Connecticut, Utah, or Virginia resident, you have specific rights regarding your personal information. This section describes your state-provided rights and explains how to exercise those rights. Please also consult the rest of our general privacy policy for complete details.
- The right to delete
- You have the right to request that Statara delete any of your personal information that we collected from you and retain, subject to certain exceptions.
- Once we receive and confirm your verifiable consumer request for deletion (see “Exercising Access, Data Disclosure, and Deletion Rights”), we will delete (and direct our service providers to delete) your personal information from our records unless an exception applies.
- We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
- Complete the transaction for which we collected the Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such actions.
- Debug products to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
- Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
- Right to Opt-Out of Personal Information Sales
- You have the right to direct Statara not to sell your personal information at any time (the “Right to Opt-Out”).
- Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back into personal information sales at any time by contacting Statara at the e-mail address or phone number provided in this notice.
- Once we receive and confirm your verifiable consumer request for opt-out of the sale/sharing of personal information (see “Exercising Access, Data Disclosure, and Deletion Rights”), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
- The right to be free from discrimination
- You have the right not to receive discriminatory treatment from Statara for exercising the privacy rights conferred by any state-specific privacy law.
- Choosing to exercise any right that is part of this privacy policy will not cause:
- Denial of any goods or services.
- Charges of a different price or rate for goods and services, including the granting of discounts, benefits, or penalties.
- Different levels of quality of goods or services that may be provided.
- Suggestions that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
- The right to opt-out of cross-content behavioral advertising, automated decision-making/profiling, or targeted advertising.
- You have the right to direct Statara not to use your personal information at any time for cross-content behavioral advertising, automated decision-making/profiling, or targeted advertising.
- Submit your consumer request for opt-out of cross-content behavioral advertising, automated decision-making/profiling, or targeted advertising on the Statara “Exercising Access, Data Disclosure, and Deletion Rights section of our Privacy Policy.
- The right to limit the use of sensitive personal information.
- You have the right to limit how Statara may use your sensitive personal information.
- For this section, sensitive personal information may include, but is not limited to:
- Social Security Number
- Driver’s License Number
- Biometric Information
- Precise geolocation
- Racial description
- Ethnic origin
- Exercising Access, Data Disclosure, and Deletion Rights
- To exercise the access, data disclosure, or deletion rights described above, please submit a verifiable consumer request to one of the below methods:
- Filling out the web form found on https://privacy.statara.com.
- Phoning us at 888-207-8730.
- Questions unrelated to submitting a data disclosure or deletion request should be sent via e-mail at privacy@statara.com.
- To exercise the access, data disclosure, or deletion rights described above, please submit a verifiable consumer request to one of the below methods:
- Verification Process and Required Information
- Only you, or a person registered with a Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your Personal Information. You may also make a verifiable consumer request for your minor child.
- You may only make a verifiable consumer request for access or data portability twice within 12 months. The verifiable consumer request must:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information; and,
- Describe your request with enough detail to understand, evaluate, and respond to it appropriately.
- We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
- Making a verifiable consumer request does not require creating an account with us.
- We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
- Verifiable Consumer Request Response Timing and Format
- Statara endeavors to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will provide our written response by mail or electronically at your option.
- Any disclosures we provide will only cover the 12 months preceding the verifiable consumer request’s receipt.
- Our response will also explain why we cannot comply with a request, if applicable.
- For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
- We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
- Authorized Agents
- State law allows consumers to use authorized agents to submit requests to Statara on their behalf. If you have elected to use an Authorized Agent, or if you are an Authorized Agent who would like to submit requests on behalf of a consumer, the following minimum procedures will be required before acceptance of any requests by an Authorized Agent on behalf of a consumer.
- Authorized agents must use the Statara Privacy web form(https://privacy.statara.com/) or our toll-free number (1-888-207-8730) to submit any request on behalf of a consumer.
- Authorized agents are required to:
- identify themselves as agents, and;
- submit proof of their agency relationship in the form of a valid power of attorney in compliance with their agents state law or reliable evidence of signed permission to act on behalf of a consumer.
- For the safety and security of the consumer’s information, requests submitted to Statara by an Authorized Agent will require Statara to verify the consumer’s identity by establishing a direct method of communication, either via a valid mailing address or e-mail address, with the consumer and the Authorized Agent.
- Contacts for More Information.
- For questions or concerns about Statara’s privacy policy or practices, please contact us at:
- Compliance Department
Statara Solutions LLC
1-888-207-8730
privacy@statara.com
- Compliance Department
- For questions or concerns about Statara’s privacy policy or practices, please contact us at:
